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Family-owned and operated for 54 years

Alexandria 7525 Richmond Hwy, Alexandria, VA 22306
Rockville 802 Rockville Pike, Rockville, MD 20852
Falls Church 2843 Rogers Dr, Falls Church, VA 22042
Lorton 7319 Lockport Pl, Lorton, VA 22079
  • Maryland License No.83414
  • WSSC License No.FG-71871
  • DC License No.GM 1000571
  • DC License#410520000270
  • VA License No.2705086828

YOUR COMFORT CONSULTANT

Testaccc mm

sahil skk

Date : Nov 01, 2024

  • Address :Newbury Street
    Boston, Maryland 85858
  • Email Address :sahil11041995@gmail.com
  • Phone Number :872 267 3942

Thank you for considering Cyprus Air for your new heating and cooling investment. The following proposal has been customized for you based off our discussions with you and our assessments of your current system, and will address your unique needs, location, and heating and cooling goals, of which we're confident that we'll be able to not only satisfy but exceed any expectations you have for your new heating and cooling system.

Please take your time while reviewing this proposal and considering the impact a new system may have on your day-to-day comfort. We even encourage you to shop around and speak to our competitors to ensure you make the best decision possible for your needs (and maybe even take advantage of our price-match guarantee!) And last but not least... get excited! This investment will improve your comfort and energy bill, and on behalf of everyone at Cyprus, we'd be thrilled to be a part of it.

If you have any questions or concerns, please feel free to reach out to me anytime, 24/7, including holidays. You can reach me by phone call, text, or email. My cell is 858 585 8585 and my email is
mohsin.shaikh@nyusoft.com.

page 01 of 13

vs THE COMPETITION

One Man
and a Truck
Average Competition
Premiere Competition
Warranty
Manufacturer Warranty ONLY
1 Year Labor
2 Years Parts &
1 Year Labor
5 Years Parts &
2 Years Labor
15 Years Parts &
15 Years Labor
Money-Back Guarantee
NO
NO
NO
1 Year
24-hour Service Guarantee
NO
NO
NO
YES
NATE-Certified Technicians with 10+ Years of Experience
Rarely
Rarely
Sometimes
YES
Financing
Sometimes an Option
A Couple Options
A Few Options
150+ Options
Lowest Price Guarantee
NO
NO
Price Match
Price Match + $200
On-Time Arrival Guarantee
NO
NO
NO
YES
Price Match Guarantee
NO
NO
NO
YES
Environmental Sustainability Guarantee
NO
NO
NO
YES
No Hidden Fee Guarantee
NO
NO
NO
YES
No Lemon Guarantee
1 Year
1 Year
1 Year
2 Years
Energy Efficiency Guarantee
NO
NO
Sometimes
YES
page 02 of 13

GUARANTEES

Included in your price, every time

Cyprus Air is proud to offer the following guarantees to all of our valued customers. Please refer to Guarantee Certificate for complete details.

3-YEAR MONEYBACK

GUARANTEE
If for any reason you are not 100% satisfied with your equipment we will make every effort possible to remedy your experience in an attempt to meet or exceed your expectations. If you're still not satisfied within three (3) years of your first invoice and a manufacturer's representative is able to verify that your system isn't performing according to design specifications, then we will remove your equipment and refund 100% of your money. Must register Guarantee Form within 90 days of installation.

1 DEGREE

GUARANTEE
We promise that within one year of the original invoice date, if your system does not perform within 1 degree of it's advertised heating or cooling power and a manufacturer's rep confirms the system to not be working properly, we will make unlimited attempts to fix the issue or otherwise repair or replace the system or
parts for free.

LOWEST PRICE

GUARANTEE
If within 90 days after your installation or prior to purchasing from Cyprus Air, you find a lower price (including labor, installation, and any other fees) on an identical item currently being offered to you by a local competitor who services your desired installation address, Cyprus will beat that price by $200 if you present the official written offer showing all inclusive price to a Cyprus sales associate. An identical item is defined as
the same brand and model number that
is new, factory-sealed, and includes the
same warranty and same accessories
as the product and services offered
by Cyprus.

2-YEAR NO-LEMON

GUARANTEE
Even with our sky-high quality requirements for parts and equipment, not every manufactured piece of equipment performs 100% flawlessly. We guarantee that in the unlikely event that the indoor coil, outdoor coil, compressor or heat exchanger on our equipment somehow fails within two years of the original invoice date, we will repair or replace any equipment deemed to be a "lemon" free of charge.

SAFE EMPLOYEE

GUARANTEE
At Cyprus Air we are 100% committed to safety above everything else, which starts with hiring the best employees and providing them with training that is second-to-none. Employees are given thorough background check in addition to on going random Drug Screening. Nearly all of our technicians are NATE-certified (North American Technician Excellence), having successfully passed rigorous examination from the nation's largest nonprofit certification organization for HVACR technicians that's designed to validate the professional competency of service and installation technicians. Simply put, you can rest assured that all installation and removal procedures are completed in the
safest way possible.

SATISFACTION

GUARANTEE
At Cyprus Air we pride ourselves on the work we do, the people we hire, the equipment we use, and most importantly, the great (and often decades long) relationships that we develop with our customers. We're committed to providing you with a flawless experience every single time you interact with an employee of Cyprus Air. If for any reason you're not satisfied with any aspect of your experience with our company, we encourage you to please let us know so that we may do anything within our power to enhance, improve, or remedy your experience.

GREEN

GUARANTEE
We're committed to helping maintain a cleaner planet by providing you with best-in-class environmentally friendly solutions for your heating and air, while also doing our part as a company to ensure that we minimize our carbon footprint as much as possible. In the event that an old air system is replaced or removed from your home we promise to dispose of it in an environmentally conscious fashion

24-HOUR SERVICE

GUARANTEE
Within one year of your invoice date, if your heating or cooling system fails then we promise to have cool or heating reestablished in your home for free within 24 hours of an on-site diagnosis, or else we'll write you a check for $544 in honor of our 54th birthday.

ON-TIME ARRIVAL

GUARANTEE
We respect your time! We promise to show up when we say we will, no questions asked. If for any reason our technician arrives late without prior notice for your HVAC installation, we will give you a $50 credit to your account. Must notify your account manager within 24hrs of our technicians original appointment time.

ENERGY EFFICIENCY

GUARANTEE
We guarantee that our equipment can be used in a manner in which your home energy bill can be reduced compared to typical energy usage from older, unkept, or unserviced models.

SPOTLESS HOME

GUARANTEE
You spend too much time and money on your yard and your home to have people stepping on flowers, tracking in dirt, etc. Our technicians are committed to being respectful, careful and clean while on your property and will always use shoe covers, drop cloths, and hall runners while in your home. Furthermore, our technicians will never use foul language, smoke, drink, or listen to loud music on your property. In the unlikely event that we're responsible for any of the aforementioned disturbances, we promise to provide remedy for any damage.

NO HIDDEN FEE

GUARANTEE
What you see is what you get! Whatever prices we quote on equipment and labor are never changed or "switched". The price that we quote for a project is the price you pay-end of story.
page 03 of 13

WORLD-CLASS WARRANTIES

PARTS
15 YEARS
+
LABOR
15 YEARS

Nobody can compete with the quality of our workmanship or equipment.

This allows us to offer warranties that are unheard of and unmatched by anyone else in the industry.

All Fireplace manufacturers require annual maintenance. If you do not have annual maintenance performed (with proof of performance), you may lose your warranty coverage. Cyprus Air’s Diamond Maintenance Plan satisfies the necessary requirements to maintain your warranty coverage.

  • 2 Years Parts
  • 1 Year Labor
AVERAGE COMPETITOR
  • Includes Yearly Maintenance
  • 15 Years Parts
  • 15 Years Labor
page 04 of 13

cyprus air RECOMMENDATIONS specifications

Vent Free Insert - Liquid Propane - Lower Level System

Lower Level System

Vent Free Insert, Liquid Propane
Front Width - 30-3/4", Front Height - 21-1/2", Depth - 15-3/16", Rear Width - 19"
Black
Log Set
Black
Surround, 3-Sided, 1-pc., (4x3), Black (37 W x 24.5 H x 1 D)
N/A
FREE FRBC Remote, Battery Receiver/Remote, On/Off
Vent Free Insert, Liquid Propane
Front Width - 30-1/2", Front Height - 22-3/8", Depth - 15", Rear Width - 19"
Black
DG1CLF Crushed Glass, Clear Frost, approx. 2 sq. ft.
Black
DS28433BL Surround, 3-Sided, 1-pc., (4x3), Black (37 W x 24.5 H x 1 D)
N/A
FREE FRBC Remote, Battery Receiver/Remote, On/Off
Vent Free Insert, Liquid Propane
Front Width - 30-3/4", Front Height - 21-1/2", Depth - 15-3/16", Rear Width - 19"
Black
Log Set
Black
Surround, 3-Sided, 1-pc., (4x3), Black (37 W x 24.5 H x 1 D)
N/A
FREE Variable Remote for IP (Incl Stepper Motor, Thermostat Remote, and Wiring)
Vent Free Insert, Liquid Propane
Front Width - 30-1/2", Front Height - 222-3/8", Depth - 15", Rear Width - 19"
Black
DG1CLF Crushed Glass, Clear Frost, approx. 2 sq. ft.
Black
DS28433BL Surround, 3-Sided, 1-pc., (4x3), Black (37 W x 24.5 H x 1 D)
N/A
FREE FRBTPS Remote, Battery Receiver/Remote, TouchScreen, Programmable

EFFICIENCY

GOOD
23,000-28,000, 100% LP
Up to 50’ gas line included. Each Additional Foot of Gas Line is $28, if needed.
Our Innsbrook Vent-Free inserts feature Banded Brick Liners, a fine mesh barrier screen, and hand-painted ceramic fiber logs on a variable-flame burner. The unique Slope Glaze Burner produces natural flickering flames.
Banded Brick Ceramic Liner, Blower will be plugged into existing wall outlet on same wall up to 10’ left, 7' right
Yes
BETTER
23,000-28,000, 100% LP
Up to 50’ gas line included. Each Additional Foot of Gas Line is $28, if needed.
Awaken your inner artist with a Loft Series Vent-Free Insert – with contemporary linear burner in a porcelain lined firebox that reflects the mesmerizing flame to create depth and visual interest from any angle.
Black Reflective Liner, Blower will be plugged into existing wall outlet on same wall up to 10’ left, 7' right
Yes
BEST
23,000-28,000, 100% LP
Up to 50’ gas line included. Each Additional Foot of Gas Line is $28, if needed.
Our Innsbrook Vent-Free inserts feature Banded Brick Liners, a fine mesh barrier screen, and hand-painted ceramic fiber logs on a variable-flame burner. The unique Slope Glaze Burner produces natural flickering flames.
Banded Brick Ceramic Liner, Blower will be plugged into existing wall outlet on same wall up to 10’ left, 7' right
Yes
AMAZING
23,000-28,000, 100% LP
Up to 50’ gas line included. Each Additional Foot of Gas Line is $28, if needed.
Awaken your inner artist with a Loft Series Vent-Free Insert – with contemporary linear burner in a porcelain lined firebox that reflects the mesmerizing flame to create depth and visual interest from any angle.
Black Reflective Liner, Blower will be plugged into existing wall outlet on same wall up to 10’ left, 7' right
Yes

warranty

GOOD
10 Years
10 Years
Limited Lifetime
Limited Lifetime
10 Years
10 Years
BETTER
10 Years
10 Years
Limited Lifetime
Limited Lifetime
10 Years
10 Years
BEST
10 Years
10 Years
Limited Lifetime
Limited Lifetime
10 Years
10 Years
AMAZING
10 Years
10 Years
Limited Lifetime
Limited Lifetime
10 Years
10 Years

maintenance

GOOD
YES
$40
BETTER
YES
$40
BEST
YES
$40
AMAZING
YES
$40

Price

GOOD
BETTER
BEST
AMAZING

Pay by Check or Credit Card Rebate

GOOD
BETTER
BEST
AMAZING

PAYMENT OPTION

GOOD
BETTER
BEST
AMAZING
  • Pay Off Anytime
  • No Prepayment Penalty
  • No Down Payment
  • We Also Offer Financing For Bankruptcy, Zero, Or Low Credit
  • Sales tax will be calculated during checkout

*This tax credit is effective for products purchased and installed January 1, 2023 until the program expires. You should consult your own tax advisor to determine eligibility and amount of possible credits.

page 05 of 13

RECOMMENDATIONS All Options

Checkmarked items are included in your quoted price

SAFETY
ELECTRICAL
MISCELLANEOUS ACCESS
VENTING
page 06 of 13

ABOUT YOURQUOTE

EXISTING CONDITIONS

There are hot and cold spots within your home that do not heat or cool properly. This can be due to a number of reasons, such as the structure or architecture of your home, ductwork or air distribution network, insulation or exposure to outside elements, or other variables that are unrelated to the HVAC equipment.

These issues may not be fixed by installing a new HVAC system without also performing large and significant modifications to your home and/or air distribution network. The recipient of this proposal does not wish to move forward with any large and significant modifications at this time.

page 07 of 13

Optional Accessories

Checkmarked items are included in your quoted price. Others can be added but are not included in your current quote.

FS-FB35-NB Firescreen Front, New Bronze for Escape 35

5
$40

FS-FB35-GT Firescreen Front, Graphite for Escape 35

5
$40

GAL-FB35-BK Galleria Front, Black for Escape 35

5
$610

GAL-FB35-NB Galleria Front, New Bronze for Escape 35

5
$660

GAL-FB35-GT Galleria Front, Graphite for Escape 35

5
$660

HAL-FB35-BK Halston Front, Black for Escape 35

5
$370

HAL-FB35-NB Halston Front, New Bronze for Escape 35

5
$420

HAL-FB35-GT Halston Front, Graphite for Escape 35

5
$420

IA-FB35-BK Iron Age Front, Black for Escape 35

5
$190

IA-FB35-GT Iron Age Front, Graphite for Escape 35

5
$250

IA-FB35-NB Iron Age Front, New Bronze for Escape 35

5
$250

CHAF-FB35 Chateau Forge, hand-crafted, with forged bars and strips- Natural Iron finish for Escape 35

5
$1,660

FBI35-4229-GT Small surround, 42" x 29" - Graphite for Escape 35

5
$30

FBI35-4229-NB Small surround, 42" x 29" - New Bronze for Escape 35

5
$30

FBI35-4432-BK Medium surround, 44" x 32", classic black for Escape 35

5
$30

FBI35-4432-GT Medium surround, 44" x 32" - Graphite for Escape 35

5
$70

FBI35-4432-NB Medium surround, 44" x 32" - New Bronze for Escape 35

5
$70

FBI35-4832-BK Large surround, 48" x 32", classic black for Escape 35

5
$70

FBI35-4832-GT Large surround, 48" x 32" - Graphite for Escape 35

5
$110

FBI35-4832-NB Large surround, 48" x 32" - New Bronze for Escape 35

5
$110

FS-FB30-BK Firescreen Front, New Bronze for Escape 30

5
$50

FS-FB30-GT Firescreen Front, Graphite for Escape 30

5
$50

GAL-FB30-BK Galleria Front, Black for Escape 30

5
$460

GAL-FB30-GT Galleria Front, Graphite for Escape 30

5
$510

GAL-FB30-NB Galleria Front, New Bronze for Escape 30

5
$510

HAL-FB30-BK Halston Front, Black for Escape 30

5
$330

HAL-FB30-NB Halston Front, New Bronze for Escape 30

5
$380

HAL-FB30-GT Halston Front, Graphite for Escape 30

5
$380

IA-FB30-BK Iron Age Front, Black for Escape 30

5
$160

IA-FB30-GT Iron Age Front, Graphite for Escape 30

5
$200

IA-FB30-NB Iron Age Front, New Bronze for Escape 30

5
$200

CHAF-FB30 Chateau Forge, hand-crafted, with forged bars and strips- Natural Iron finish for Escape 30

5
$1,500

FBI30-4027-NB Small surround, 40" x 27" - New Bronze for Escape 30

5
$40

FBI30-4027-GT Small surround, 40" x 27" - Graphite for Escape 30

5
$40

FBI30-4230-BK Medium surround, 42" x 30", classic black for Escape 30

5
$20

FBI30-4230-GT Medium surround, 42" x 30" - Graphite for Escape 30

5
$50

FBI30-4230-NB Medium surround, 42" x 30" - New Bronze for Escape 30

5
$50

FBI30-4432-BK Large surround, 44" x 32", classic black for Escape 30

5
$70

FBI30-4432-GT Large surround, 44" x 32" - Graphite for Escape 30

5
$110

FBI30-4432-NB Large surround, 44" x 32" - New Bronze for Escape 30

5
$110

FS-MI35-BK Firescreen 35" screen front - Black for Supreme 35, Cosmo 35, Provident 35

5
$40

FS-MI35-GT Firescreen 35" screen front - Graphite for Supreme 35, Cosmo 35, Provident 35

5
$70

FS-MI35-NB Firescreen 35" screen front - New Bronze for Supreme 35, Cosmo 35, Provident 35

5
$70

HARC-MI35-BK Halston arched 35"screen front - Black for Supreme 35, Cosmo 35

5
$400

HARC-MI35-GT Halston arched 35" screen front - Graphite for Supreme 35, Cosmo 35

5
$440

HARC-MI35-NB Halston arched 35" screen front - New Bronze for Supreme 35, Cosmo 35

5
$440

IA-MI35-BK Iron Age 35" screen front - Black for Supreme 35, Cosmo 35

5
$250

IA-MI35-GT Iron Age 35" screen front - Graphite for Supreme 35, Cosmo 35

5
$290

IA-MI35-NB Iron Age 35" screen front - New Bronze for Supreme 35, Cosmo 35

5
$290

MI35-4229-GT Small 35" surround 42" x 29" - Graphite for Supreme 35, Cosmo 35, Provident 35

5
$30

MI35-4229-NB Small 35" surround 42" x 29" - New Bronze for Supreme 35, Cosmo 35, Provident 35

5
$30

MI35-4432D-BK Medium 35" surround 44" x 32" x 2" deep - Black for Supreme 35, Cosmo 35, Provident 35

5
$20

MI35-4432-BK Medium 35" surround 44" x 32" - Black for Supreme 35, Cosmo 35, Provident 35

5
$20

MI35-4432-NB Medium 35" surround 44" x 32" - New Bronze for Supreme 35, Cosmo 35, Provident 35

5
$60

MI35-4432-GT Medium 35" surround 44" x 32" - Graphite for Supreme 35, Cosmo 35, Provident 35

5
$60

MI35-4832-BK Large 35" surround 48" x 32" - Black for Supreme 35, Cosmo 35, Provident 35

5
$50

MI35-4832-NB Large 35" surround 48" x 32" - New Bronze for Supreme 35, Cosmo 35, Provident 35

5
$80

MI35-4832-GT Large 35" surround 48" x 32" - Graphite for Supreme 35, Cosmo 35, Provident 35

5
$80

MI35-5040CS-BK On site 35" customizable surround - 50" w x 40" h (comes 4 sided with a 5" bottom, can be trimmed to make 3 sided) for Supreme 35, Cosmo 35, Provident 35

5
$479

MI-ALK Ambient Light Kit (not for use in 25" models) (Not recommended for use with Reflective Black Glass Liner) for Supreme 30 and 35

5
$469

LINER-BK-35 Reflective Black Glass Liner 35" traditional units for Supreme 35

5
$499

BRICK-MI35-TR Traditional 35" Brick interior panels - Stratford for Supreme 35

5
$279

BRICK-MI35-HB Herringbone 35" Brick interior panels - Tranquil Greige for Supreme 35

5
$309

IFT-WFM IntelliFire Wi-Fi Module that works with the IntelliFire iOS and Android app. Use to control all the features of your fireplace via a smart device. An RC400 or RC150 is required for thermostat control

5
$209

FS-MI30-BK Firescreen 30" screen front - Black for Supreme 30, Cosmo 30, Provident 30

5
$50

FS-MI30-NB Firescreen 30" screen front - New Bronze for Supreme 30, Cosmo 30, Provident 30

5
$70

FS-MI30-GT Firescreen 30" screen front - Graphite for Supreme 30, Cosmo 30, Provident 30

5
$70

HARC-MI30-BK Halston arched 30" screen front - Black for Supreme 30, Cosmo 30

5
$390

HARC-MI30-GT Halston arched 30" screen front - Graphite for Supreme 30, Cosmo 30

5
$430

HARC-MI30-NB Halston arched 30" screen front - New Bronze for Supreme 30, Cosmo 30

5
$430

IA-MI30-BK Iron Age 30" screen front - Black for Supreme 30, Cosmo 30

5
$240

IA-MI30-GT Iron Age 30" screen front - Graphite for Supreme 30, Cosmo 30

5
$280

IA-MI30-NB Iron Age 30" screen front - New Bronze for Supreme 30, Cosmo 30

5
$280

LINER-BK-30 Reflective Black Glass Liner 30" traditional units for Supreme 30

5
$469

BRICK-MI30-TR Traditional 30" Brick interior panels - Stratford for Supreme 30

5
$269

BRICK-MI30-HB Herringbone 30" Brick interior panels - Tranquil Greige for Supreme 30

5
$299

SUPREME-I30-BIR Supreme with birch logs - medium 30" direct vent gas insert with IntelliFire touch ignition system (NG only)

5
$200

FS-MI25-BK Firescreen 25" screen front - Black for Supreme 25

5
$50

FS-MI25-GT Firescreen 25" screen front - Graphite for Supreme 25

5
$70

FS-MI25-NB Firescreen 25" screen front - New Bronze for Supreme 25

5
$70

HARC-MI25-BK Halston arched 25" screen front - Black for Supreme 25

5
$350

HARC-MI25-GT Halston arched 25" screen front - Graphite for Supreme 25

5
$410

HARC-MI25-NB Halston arched 25" screen front - New Bronze for Supreme 25

5
$410

IA-MI25-BK Iron Age 25" screen front - Black for Supreme 30

5
$210

IA-MI25-GT Iron Age 25" screen front - Graphite for Supreme 25

5
$260

IA-MI25-NB Iron Age 25" screen front - New Bronze for Supreme 25

5
$260

LINER-BK-25 Reflective Black Glass Liner 25" traditional units for Supreme 25

5
$439

BRICK-MI25-TR Traditional 25" Brick interior panels - Stratford for Supreme 25

5
$259

BRICK-MI25-HB Herringbone 25" Brick interior panels - Tranquil Greige for Supreme 25

5
$279

MEDIA-EBONY-MI Glass media - Ebony for Cosmo 30 and 35

5
$1

MEDIA-FOG-MI Glass media - Fog (requires hi-temp black spray paint to finish) for Cosmo 30 and 35

5
$1

MEDIA-RED-MI Glass media - Red for Cosmo 30 and 35

5
$1

MEDIA-AMBER-MI Glass media - Amber for Cosmo 30 and 35

5
$1

MEDIA-COBALT-MI Glass media - Cobalt for Cosmo 30 and 35

5
$1

DWLG-MI-HNG Driftwood Log set (requires media) for Cosmo 30 and 35

5
$125

STONES-MI River Rock Stone Set (requires media) for Cosmo 30 and 35

5
$1

LINER-MOD35-BK Reflective Black Glass Liner for 35" contemporary units for Cosmo 35

5
$589

LINER-MOD30-BK Reflective Black Glass Liner for 30" contemporary units for Cosmo30

5
$469

BRICK-MI35-TR Traditional 35" Brick interior panels - Stratford for Provident 35

5
$279

GFK-160A Variable Fan will be plugged into existing wall outlet on same wall up to 10’ left, 7' right for Provident 30 and 35

5
$319

BRICK-MI30-TR Traditional 30" Brick interior panels - Stratford for Provident 30

5
$269
page 08 of 13

TheSERVICE PROCESS

Cyprus Air’s unparalleled white-glove service is designed to provide you information and peace of mind:

Before installation
On installation day
After installation

PURCHASE
COMPLETE

We schedule your install with our coordinator
Your dedicated account manager will call within 24 hours to introduce themselves and go over appointment, project, and any questions you have.
Call, email, or text your account manager any time 24/7 until your project is complete. WE ARE HERE TO SERVE OUR CUSTOMERS.
Our permit
department
will pull required
permits.

PRE-Install

You will also receive a link that allows you to follow the install team by GPS to know exactly when they will arrive.
You will get a text message with your lead installer’s photo, info, and badge number.
Our warehouse team will stage all equipment, parts, and miscellaneous material needed to complete the project.
Your account manager will call you the day before installation to remind you of the appointment and go over what to expect the day of install.
Our warehouse team will stage all equipment, parts, and miscellaneous material needed to complete the project.
The lead installer will knock on your door and introduce himself or herself and the team.
The install team will always use shoe booties and tarps to protect your home.
The lead installer will do a walkthrough with you and go over the game plan for the day.
The Senior Regional Installation Manager will contact you after the walkthrough to ensure everything is going smoothly.

INSTALLATION
BEGINS

Installation Day

One week after the install, you will get a call to ensure your system is still operating to your satisfaction.
The day after the install your account manager will contact you to ensure your system is operating to your satisfaction after you used it overnight.
The lead installer will give you all paperwork, certificates, guarantees, and manuals and collect any payment or signatures.
WORK COMPLETED The installer will go over operation with you and call the Senior Regional Manager to describe work and ensure your satisfaction.
During installation, feel free to speak to the installer or to contact the Senior Regional Manager at any time.
In 6 months we will perform a Seasonal Start Up to ensure it ready for the NEXT season.
You will receive our monthly newsletter keeping you up to speed with the latest news.
Every year we will be servicing your new system to ensure peak performance and satisfy the warranty protection.
You can always call, text, or email your comfort adviser 24 hours per day, 7 days per week, including all holidays.

WE ARE
HERE TO
SERVE YOU

aFTER Installation

page 09 of 13

MISSION AND VALUES

Demetrios & Family

Our mission is to do things right the first time, every time, yet if for any reason we don't live up to our customer's expectations we will do everything in our power to make it right.

Cyprus Air opened its doors in 1967, our founder Demetrios Demetriou understood from the beginning that if we can keep our customers happier than any of our competitors, we will do just fine as a business. His mission wasn't to create a large company that spanned across the country; he simply wanted to offer quality services to his neighbors and nearby communities at fair prices.

For more insight into the values that we live by at Cyprus Air, take a look at the inspiration that guides us every day:

Do what you do so well that they will want to see it again and bring their friends.

Walt Disney

We are what we repeatedly do. Excellence, therefore, is not an act but a habit.

Aristotle

I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.

Maya Angelou

Service, in short, is not what you do, but who you are. It's a way of living that you need to bring to everything you do if you're to bring it to your customer interactions.

Betsy Sanders

A brand for a company is like a reputation for a person. You earn reputation by trying to do hard things well.

Jeff Bezos

Customer service shouldn't just be a department, it should be the entire company.

Betsy Sanders

Instead of focusing on the competition, focus on the customer.

Scott Cook
page 10 of 13

WHAT MAKESDIFFERENT?

01
53+ YEARS OF EXPERIENCE

Cyprus Air & Heating opened its doors a full two years before NASA made it to the moon. That’s a long time ago. Needless to say, a lot’s changed since we first opened for business. With each and every year that passes we continue to hone our craft and learn more about how to deliver flawless service to our customers.

02
EMERALD CONCIERGE SERVICE

Our renowned customer service approach is often imitated but never duplicated. That’s because we built Cyprus from the outside in—we designed our company to revolve around customer satisfaction instead of company profits. Our founder Demetrios Demetriou understood from the beginning that if we can keep our customers happier than any of our competitors, we will do just fine as a business. We pride ourselves on our immense commitment to your satisfaction but we do ask you to not take our word for it—let us prove it to you.

03
HIRE THE BEST, TRAIN THE BEST

Our employees are the lifeblood of our business. American business pioneer Andrew Carnegie famously said “Take away my factories and take away my money—but leave me my people, and in two or three years I will have them all again”. The bottom line is that a company is only as good as its employee. That’s why we only interview the top 10% of applicants for job openings, and only hire those that are clearly a cut above the rest. We then go through rigorous background screenings and drug tests to make sure no stone is left unturned. Our technicians are almost exclusively NATE- certified (North American Technician Excellence) technicians who have successfully passed rigorous examination from the nation’s largest nonprofit certification organization for HVACR technicians, designed to validate the professional competency of service and installation technicians.

04
PROCESS, PROCESS, PROCESS

With process comes predictability. Luckily for you, we’ve had the opportunity to perfect our process over the past 50+ years so that becoming a customer doesn’t mean becoming a part of an experiment. We don’t just wing it when we get a service call or when we sign a new customer. We’ve used our rich history to build a bonafide archive of best practic-es for every conceivable situation, so that no matter what comes our way, we have a tried and tested process that’s been proven to work flawlessly from start to finish.

05
BEDROCK OF OUR COMMUNITY

The DC Metro area isn’t simply a region that we provide with air and heating services. Our owners and employees are long-standing members of this community. This is the place we all call home, and we’re committed to the better-ment of our community in every way. From volunteering at community events to charity drives, we’re dedicated to giving back to our community and continuously making it a better place for our children, our neighbors, and our families.

06
COMMITMENT TO ENVIRONMENTAL SUSTAINABILITY

We all have families and many of us have children and grandchildren. We’re committed to doing everything in our power to preserve the health of our planet for our children and our children’s children. If you work with Cyprus (of even if you don’t!) you can rest assured that every disposal, clean-up, or other project is done in an vironmentally-conscious fashion. In other words, we’re committed to recycling the recyclables, composting the compostables, and only sending items to landfill if there’s absolutely no other sustainable place for it. We’re even willing to assist you and our competitors for free in the event that you end up purchasing from one of our competitors and want to ensure the cleanup is handled in an environmentally-friendly manner.

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Our Customers Love Us!

Out of 1618 Reviews on

Our four locations have an average rating of

4.3

Service was quick and easy. Technicians arrived earlier than scheduled, were polite and cleaned up after themselves. Overall impressed with the service.

Travis CMar 2022

My technician introduced himself at the door, was very courteous and quick. We haven't had any issues with our HVAC since it was installed two years ago. Love that they do a yearly check-up on it.

Stacey UMar 2022

Renardo was very informative, polite and easy to speak with about the services and the company values. He was professional, neat in appearance and attentive to our needs while ensuring that we got the best quality service for the best price. It was a pleasure and I would refer him again to others.

Gwenn DMar 2022

I would recommend Cyprus Air Heating, Cooling to anyone looking to have HVAC services installed in their home. It was such a pleasant, efficient, and professional experience. The team came early, and they were ready to work. They got the job done.

Mattie WMar 2022

I had a very positive initial experience. When the sales representative, Ivo Dimitrov came out to my home. He was very professional, thorough, and knowledgeable. Not only did he provide me with a fair and reasonable price estimate/quote, he also offered to match any other competitive offers. So far Cyprus Air is number one on my list.

Parkerony PMar 2022

Renardo was very knowledgeable, personable, and professional. I was in the market for a new HVAC unit and he was able to articulate my home’s HVAC system needs. It was a pleasure working with him and I highly recommend him for your HVAC unit needs.

LJMar 2022

Out of 178 Reviews on

Our four locations have an average rating of

4.6

They are very professional, courteous and helpful. Everything was explained to me.

Gloria GMar 2022

Technicians are professional, courtesy and timely. They also give you tips on how to keep your system running efficiently.

Delores HMar 2022

Cyprus Air Heating and Cooling to me is one of the best companies to work with they are truly amazing.They do great work the first time they come to your home. I love the way they evaluate your problem while all the time they inform you of their findings and let you know the resolution. The best part of all they usually have what it take to fix the problem in their truck. Very very pleased with this company they are a company you can trust.

Caroline JMar 2022

The Cyprus technician, Ivo, that assisted me in getting a new HVAC was very friendly and knowledgeable about the Cyprus products. He also patiently answered all my questions. I am looking forward to getting my new HVAC installed this coming week.

Meosha HMar 2022

The tech was very professional and informative. He taught me very useful maintenance tips that will keep my unit operating efficiently. Kudos to my tech from Cypress!

Gregory GMar 2022

Renardo was very professional & knowledgeable. He did an excellent job of explaining to me how HVAC systems work, how/why mine was failing and what needs to be done. He is big on safety and the small details. The company offers quality products and affordable plans for follow-up maintenance

Pamela DMar 2022

Out of 364 Reviews on

Our four locations have an average rating of

4.42

The service technicians did a great job and the install looked so much better than the old unit’s install. Every time I have talked with Brittany or one of the other service reps on the phone they made sure to follow through with whatever I was calling for. Very friendly staff all around.

Jason GMar 2022

Very professionally people from office staff to field reps. Kept me informed through the entire installation/inspection process. Highly recommend this company.

William KMar 2022

It was easy setting up an appointment. My rep was on time and professional and went above and beyond my expectations. I am very pleased with this company !!!!

Stephanie JMar 2022

Dan C. was very professional and helpful. He took time to discuss all my options and shared his recommendation based on what I needed rather than trying to sell me the most expensive product. I would recommend Cyprus Air.

Pronita GMar 2022

Excellent experience from quote meeting to installation; set-up to clean-up.

Michelle KMar 2022

Professional, courteous, and worked to get me his best price.

Be EMar 2022
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READY TO MOVE FORWARD?

To accept this offer Click Purchase Proposal and follow the Quick and Easy Steps.

Once you purchase we will reach out to schedule Installation.

If you have any immediate questions feel free to reach
out 24 Hours / 7 Days per Week including Holiday's by Phone, Email or Text.

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